How to Fix a Samsung French Door Refrigerator Mullion Flap Spring

How to fix a Samsung French door refrigerator mullion flap spring by installing a new spring and pin. I have a 4 year old Samsung French door refrigerator model RF268ABRS. The left door wouldn’t close because the center mullion flap wouldn’t retract and hit the right door. I found a small broken spring on the kitchen floor and realized it fell off the door flap causing the problem.

Broken French Door Mullion Spring

The spring retracts the door flap so the door will close. A broken spring causes the flap to swing open blocking the door:

Samsung French Door Refrigerator Won't Close - Mullion Flap Blocks Door

Samsung French Door Refrigerator Won’t Close – Mullion Flap Blocks Door

The purpose of the mullion spring is to retract the door flap to engage the track in the refrigerator cabinet:

Samsung French Door Refrigerator - Spring Retracts Mullion Flap to Engage Track

Samsung French Door Refrigerator – Spring Retracts Mullion Flap to Engage Track

How to Fix a Samsung French Door Refrigerator Mullion Flap Spring

I ordered a replacement French door mullion spring and pin from AppliancePartsPros.com by looking up the refrigerator model number and identifying the parts on the door diagram. The parts cost about $6 and arrived in 2 days via FedEx. This is the new pin (part # DA81-01346A  / AP4162150), spring (part # DA81-01345B  / AP4577072) and broken spring:

Samsung French Door Refrigerator Repair Parts - Mullion Flap Spring and Pin

Samsung French Door Refrigerator Repair Parts – Mullion Flap Spring and Pin

Remove the Broken Door Spring

The old spring broke off at the elbow inside the hinge. Insert the new spring in the bottom of the hinge to push out and remove the broken part:

French Door Refrigerator Repair - Push Out Broken Flapper Spring

French Door Refrigerator Repair – Push Out Broken Flapper Spring

Hole Worn in Door Flapper Case

Looking closely at the mullion flap I see a hole is worn through the case. A new case (part #14-1 on the diagram) is only $16 which I’ll order for a follow-up repair:

Samsung French Door Refrigerator Repair - Hole Worn in Mullion Case

Samsung French Door Refrigerator Repair – Hole Worn in Mullion Case

Install the New Door Spring and Pin

The white plastic pin fits over the leg of the spring. The spring can only be installed one way and it doesn’t matter which end is “up”:

Samsung French Door Refrigerator Repair - Mullion Flap Spring and Pin Assembly

Samsung French Door Refrigerator Repair – Mullion Flap Spring and Pin Assembly

Insert the pin and spring into the hinge of mullion flap:

Samsung French Door Refrigerator Repair - Install Mullion Flap Spring

Samsung French Door Refrigerator Repair – Install Mullion Flap Spring

The lower end of the spring is inserted into the door hinge with my fingers. No tools are needed.

French Door Refrigerator Repair - New Flapper Spring and Pin

French Door Refrigerator Repair – New Flapper Spring and Pin

The spring repair is complete.

The spring retracts the flap when the door is open. I hadn’t noticed the spring until it broke because it’s concealed in the pocket:

Samsung French Door Refrigerator Repair - Mullion Spring Retracts Flap

Samsung French Door Refrigerator Repair – Mullion Spring Retracts Flap

Expensive Refrigerator Design Flaws

I’m surprised that a refrigerator with a nearly $2,500.00 price tag has poorly designed parts that can’t handle a longer duty cycle. It seems it was designed to fail. Samsung and LG are both Korean manufacturers that share the same door flap design with an exposed easy to replace spring. LG refrigerators are sometimes rebranded as Kenmore with the same problem.

Best,

Bob Jackson

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14 Responses to How to Fix a Samsung French Door Refrigerator Mullion Flap Spring

  1. dan spott September 25, 2016 at 7:19 pm #

    Your repair of the french door mullion is great..but my spring is hidden somewhere on the Samsung 2 door french. Any ideas where or how to get at to replace. Spring does not show at all.
    thanks

    • Bob Jackson September 25, 2016 at 8:10 pm #

      Go to Appliance Parts Pros (see the link in the article) and enter your refrigerator model #. The parts diagram will be displayed. Examine the door parts to locate the mullion spring. That should tell you how what to take apart to get at it.

  2. John Korstad, PhD November 26, 2016 at 10:41 am #

    Very helpful! Thanks.

  3. Patrick Abramowich December 31, 2016 at 10:47 am #

    Spot on advice. Thank you!

  4. Yudi Herman February 3, 2017 at 6:37 am #

    Temporarily, I replaced the broken spring with a clothing pin spring.
    I twisted the “L” part to face upward instead of downward.

    It is not a good replacement, but it works until the new spring will arrive.

  5. Joe February 12, 2017 at 3:28 pm #

    Thank you! A cheap fix for a cheapo design. It’s a good, quiet, unit but something that takes that much punishment should not depend upon a pin with the toughness of a toothpick.

  6. Ken Sargent March 6, 2017 at 6:55 pm #

    While replacing the spring in my Kenmore Elite mullion, the wires to the connector broke up inside the mullion. I cannot find a way to disassemble the mullion so that I can splice the wires. What do the wires go to? Is there some sort of heater inside the mullion? The mullion assembly is quite expensive.Can it be disassembled? What is the risk of not replacing the mullion?

    • Bob Jackson March 6, 2017 at 9:05 pm #

      AppliancePartsPros.com will have part diagrams and often instructions. It should give you an idea of how to disassemble the mullion then you can assess if it’s possible to repair the wires.

  7. Theron Rogers March 8, 2017 at 9:19 am #

    RF23HCEDTSR/AA Samsung Refrigerator

    Left door won’t close. Appears to be mullion door spring. How to remove mullion/cover to see spring? Removing center hinge screws is no help. Parts is no help for this model. Can’t find mullion or spring in Appliance Parts Pros. Is there a video for this model?

    • Bob Jackson March 9, 2017 at 7:45 am #

      I also couldn’t find much in the way of parts for the RF23HCEDTSR at Appliance Parts Pros and other parts websites.

      Sears Parts Direct has RF23HCEDTSR diagrams but the site wasn’t working for me. I did manage to extract the left door parts diagramRF23HCEDTSR/AA-0000 SAMSUNG Left Door Parts Diagram.

      The Samsung French Door Refrigerator Won’t Close – Mullion Fix / Repair YouTube video may be helpful as the mullion is very similar between different models.

      Try calling Appliance Parts Pros at 1-877-477-7278 to see if they can find the part you need.

  8. Theron Rogers March 9, 2017 at 9:51 pm #

    Thanks for your help. Mullion ordered, spring not replaceable.. Same as the YouTube. Should be easy to replace. Thanks, Again…

  9. Ally April 15, 2017 at 1:29 pm #

    Thanks So much! So happy to have stumbled on your page. Problem fixed.

  10. Donna king May 10, 2017 at 9:48 am #

    Thanks for this info it saved me $150, thought I would have to buy the whole million as the hole had worn through

  11. Karen May 25, 2017 at 7:40 pm #

    Thanks for this. I’m in Canada and Reliable Parts had the replacement parts. Problem is fixed.

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