How to Fix a Leaky Toilet Water Shutoff Valve

By |Last updated on |Bathroom, Toilets|26 Comments

Multi-turn stop valves are very common in the home for shutting off the hot and cold water supply to the faucets or toilet. The problem is the sink or toilet water shutoff valve can leak after turning the handle (usually after turning off the water to replace the toilet tank fill valve) because the internal rubber bonnet packing washer becomes less flexible with age and fails to completely seal against the valve stem. A slow leak may develop around the valve stem – usually a drop or two per minute – which adds up over time causing water damage to the floor, baseboard and wall.

How to Fix a Leaky Toilet Water Shutoff Valve

This is a “straight” style stop valve with 1/2 inch and 3/8 inch compression fittings for a toilet water supply. Straight means the inlet and outlet are on opposite ends. The valve is a multi-turn model because the handle is turned several times to open and close the valve.

Brasscraft Multi-Turn Stop Valve for Toilet Water Supply

Brasscraft Multi-Turn Stop Valve for Toilet Water Supply

The same straight style multi-turn stop valves are also found on hot and cold water to the faucet for this bathroom sink as illustrated below. The valve has compression fittings to make the connection to the 1/2 inch copper water pipe and 3/8 inch faucet hoses.

Sink Faucet Water Supply Shutoff Valves

Sink Faucet Water Supply Shutoff Valves

The following is a right angle stop valve (a.k.a. shutoff valve) for a toilet water supply:

Right Angle Multi-Turn Water Stop Valve

Right Angle Multi-Turn Water Stop Valve

Leaking Water Shutoff Valve Fix

The simplest fix for a leaky toilet water shutoff valve is to tighten the packing nut a 1/4 turn with a wrench. Do not remove the valve, just tighten the packing nut. Hopefully this will be sufficient to compress the rubber packing washer so it seals against the valve stem to stop the water leak.

Water Stop Valve - May Leak at Valve Stem

Water Stop Valve – May Leak at Valve Stem

Did that work? If yes – then check again the next day to verify it’s a permanent fix and you’re done!

Stop Valve Repair Kit

If your sink or toilet stop valve still leaks after tightening the packing nut, inex)pensive rebuild kits are available to replace the worn out bonnet packing washer. Home Depot carries the Brasscraft Multi Turn Valve Stem Repair Kit (Model #: BCSR01, Store SKU #: 1000037226) for about $3. You can also try Ace Hardware for similar stop valve repair kits.

Before explaining how to install the repair kit, let’s examine how the multi-turn stop valve is assembled. The packing nut holds the bonnet packing washer in place and compresses it to make a water tight seal against the valve stem. Stop valves may go for years without being operated. When the handle is turned, the aging bonnet packing washer doesn’t flex as well as it should and minerals in the water may have built up that interfere with the seal against the valve stem.

Water Stop Valve Leak Fix: Bonnet Packing Washer and Packing Nut

Water Stop Valve Leak Fix: Bonnet Packing Washer and Packing Nut

Here’s the fully disassembled stop valve showing the bib washer, threaded valve stem (unscrew it to remove it from the stop body), thrust washer, bonnet packing washer and packing nut:

Water Shutoff Valve Leak Repair: Disassembled Parts

Water Shutoff Valve Leak Repair: Disassembled Parts

A stop valve repair kit will provide a new bib washer, thrust washer and most importantly a new bonnet packing washer. The bonnet packing washer is the component at fault when the stop valve leaks between the packing nut and valve stem.

Water Stop Valve Rebuild Kit Installation

Shutoff the water supply to the entire house before taking apart the valve to install a new bonnet packing washer. The water can be shutoff at the water meter near the street or a main valve at the service entrance inside the home. Why must you shutoff the water to entire house? Because the packing nut and bonnet packing washer are the only thing preventing high pressure water squirting all over the bathroom if you haven’t first shut off the water to the house before removing the packing nut!

The water stop valve repair kit installation steps are:

  1. Shutoff the water to the entire house.
  2. Open a cold water faucet in a kitchen, bathroom or outdoor water hose bib that are lower in elevation than the stop valve in the bathroom.
    Why? Because this will relieve the residual pressure in the cold water pipes AND drain the water out of the pipes that are higher than your stop valve. You don’t want several gallons of water running backwards from the 2nd floor plumbing and out of the open stop valve you’re repairing all over the bathroom floor.
  3. Flush the toilet and hold the handle down to drain the toilet tank.
    This will minimize the amount of water running down the toilet connector hose to the shutoff valve.
  4. Remove the screw from the stop valve handle, then remove the handle.
  5. Unscrew the packing nut with a wrench.
  6. Unscrew the valve stem with your fingers.
    The packing washer and thrust washer will come off with the valve stem.
  7. Slide the packing washer and thrust washer off the valve stem.
    The brass thrust washer can be reused if in good condition after wiping it clean.
  8. Wipe down the valve stem with a soft cloth to remove any crud or dirt.
  9. Replace the bonnet packing washer and optionally the brass thrust washer and bib washer with new ones.
    The bonnet packing washing is what’s causing the leak around the packing nut and valve stem.
  10. Reassembly is the reverse of disassembly.
  11. Turn on the water to the house at the water meter or main service entrance.
  12. Close the water faucets that were opened after they stop sputtering air.
  13. Open the valve to refill the toilet tank.
  14. Check the stop valve for leaks. Tighten the packing washer a 1/4 turn more if it leaks. Repeat if necessary until the leak stops, but don’t tighten the nut so much that you crush the packing washer.

That’s a lot of work just to replace a bonnet packing washer!

Why not replace the entire stop valve for about the same effort with a better 1/4 turn ball design for less than $8? See How to Replace a Leaky Toilet Water Shutoff Valve for instructions.

Thanks for reading,

Bob Jackson

Copyright © 2019   Reproduction strictly prohibited.


  1. jim November 28, 2011 at 8:46 pm - Reply

    thx for this!

  2. Justin B December 11, 2013 at 8:37 pm - Reply

    Thanks! This quickly solved my problem!

  3. AZMark September 14, 2014 at 6:06 pm - Reply

    Thanks for the post – Tightening the packing nut worked like a charm! I was reluctant to change the angle stop, as I live in a condo, and to shut off the main water supply, I’d have had to shut off water for another unit as well.

  4. Samantha November 5, 2014 at 10:12 am - Reply

    Omg thank you so much for this article!

  5. Hugh December 15, 2014 at 4:21 pm - Reply

    Hey Bob,


    The “Ace Hardware similar stop valve repair kit” is Ace number 4237335, and is made by Danco!

    Take care,


  6. Rob December 5, 2015 at 11:06 am - Reply

    Thank you for the excellent lesson! I was not aware that the valve stem would gush out without the packing nut on these valves.

  7. Patrick December 26, 2015 at 9:53 am - Reply

    Well done set of instructions.

    FYI – the link in the above instructions for: DANCO Repair Kit for BrassCraft Stops (Model #: 88001, Store SKU #: 395721) leads to a “Discontinued” page at

    However, they do still carry the item – here is a current link address:
    Store SKU is 631525. It is currently (Dec 2015) selling for $1.76.

    I also found it on ebay for $1.34 w/ free shipping.

    I have used the kit and it works perfectly

    • Bob Jackson December 27, 2015 at 6:12 pm - Reply

      Thank you! I corrected the part # and hyperlink.

  8. Larry Richeson January 20, 2016 at 10:46 am - Reply

    Included in the Danco 88001 Repair Kit is a small nylon washer. Does that replace the “Thrust” washer in the old valve? If not, what is the purpose of the nylon washer?

    • Bob Jackson January 20, 2016 at 5:53 pm - Reply

      The Danco 880001 Repair Kit “kit includes packing, friction ring, and bib washer”. The small nylon washer is the friction ring. It serves the same purpose as the brass thrust washer, however it’s designed for a different model Brasscraft Stop valve than what I have.

      The Brasscraft multi-turn stop valve repair kit model #BCSR01 has the correct style thrust washer that matches the project photos.

      Thanks for pointing out the discrepancy. The original repair kit was discontinued and I referenced the other style repair kit when I made an update. I’ll note the two repair kits in the project.

  9. Terry Botica March 4, 2016 at 6:55 pm - Reply

    My upstairs toilet is leaking to downstairs. When I turn off the water from the toiled it stops. What can be the problem? There is no water around the toilet.

    • Bob Jackson March 5, 2016 at 12:32 pm - Reply

      Wrap some toilet roll tissue paper around the water supply pipe before the stop valve, then turn on the water. Check the toilet paper for leaks after a while. Toilet roll paper is an excellent tell-tale and will reveal the smallest drop. It may be the stop valve is leaking and water is wicking down the copper pipe but you don’t notice it until you see the water stain downstairs.

      If the stop valve and supply hose to the toilet tank aren’t leaking, then the wax sealing ring is leaking. I suspect that when the stop valve is turn On, the flapper valve is leaking, water trickles into the bowl and down the drain pipe past the wax seal. If so the toilet will also leak when flushed. The fix is to buy a new wax gasket, shut off the water supply, dip the water out of the tank and bowl with a small cup, towel dry the tank, remove the closet flange hold down bolts, remove the toilet, remove the old wax seal ring, scrape off the residual wax, install the new wax ring and reset the toilet. Sounds like a lot of work but it only takes 30 or 45 mins. I’ve done it many times when installing new toilets or repairing a leaky toilet gasket at a rental property.

  10. Marty September 4, 2016 at 9:31 am - Reply

    The See “How to Replace a Leaking Water Shutoff Valve” for instructions link is incorrect – it is a link to this very same page.


  11. Martha September 16, 2016 at 11:46 pm - Reply

    Hi Bob,
    Is it possible to over-tighten the packing nut? I tried turning it but am not sure if it turned. I want to try again, (paying closer attention this time,) but am worried I may break something..So I thought perhaps I might try turning left a little, then right to make sure the packing nut is actually moving. Would that be okay do you think? Thanks!

    • Bob Jackson September 17, 2016 at 4:06 pm - Reply

      It’s not necessary to crank hard on the packing nut. Over tightening the nut will mash the washers and make it difficult to turn the valve handle.

      The packing should be spun until finger tight, then another 3/4 to one full turn with a wrench until snug. Turn on the water, check for leaks and tighten the nut another 1/4 to 1/2 turn if needed.

  12. James May 23, 2017 at 11:53 pm - Reply

    This tutorial was great! I called around to see how much it would cost to replace the toilet water shutoff valve and everyone quoted me around 175. I decided to spend 3 dollars instead and it worked perfectly!

  13. Mary August 23, 2017 at 12:53 pm - Reply

    Thank you for such a clear and concise tutorial. I’m searching for an answer that I haven’t been able to get yet from Home Depot or Amazon sites. I’ve already gotten the Danco repair kit #88001 for multi turn Brasscraft stops. Will it also work for repairing a Keeney multi turn water stop valve? Thank you.

    • Bob Jackson August 24, 2017 at 7:55 am - Reply

      I’m not sure as I’ve not taken apart the Keeney stop valve.

      • Mary August 24, 2017 at 1:17 pm - Reply

        Sincere thanks for your quick response to my question. My Keeney brand is exactly like the above photos you’d supplied for the disassembled parts…clear plastic handle with a “K” on it…so I’m going to just hope for the best, as I can find no other repair kits available.

  14. Star December 26, 2017 at 7:49 pm - Reply

    First of all I want to say your sight has been very useful to me. I am currently replacing the stop valve by the toilet and have removed the entire old valve including the nut and compression valve. I bought the exact size and puddy and tape from the hardware store. I’ve put the valve on with tape over the compression ring and puddy on the inside of the nut. Once the water is on the nut leaks on the back on the wall side. I dont know what else to do. Please help its driving me crazy

    • Bob Jackson December 26, 2017 at 8:31 pm - Reply

      Thanks for the compliment!

      This project is about rebuilding an old stop valve. To install a brand new valve see How to Replace a Leaky Toilet Water Shutoff Valve.

      Plumber’s putty isn’t used on a compression valve. If you did, that’s likely the problem.

      E-mail photos to bob[at], replace the [at] with the @ symbol if you’re still having problems.


  15. Nate July 16, 2018 at 9:26 pm - Reply

    I second everyone else’s compliments on sharing your knowledge in a way that’s really easy to make sense of. Thanks a bunch. Just wondering what you would do to drain out the pipes after shutting off water to the whole house if the toilet is in the basement. I believe it’s the lowest supply line in the house. Should I just empty what I can through the basement bathroom sink and throw a tray under the toilet shutoff valve to catch whatever’s left?


    • Bob Jackson July 18, 2018 at 7:58 am - Reply

      Correct! Shutoff the water to the house at the main entrance or at the water meter. Next, open the faucets and shower valves on the 1st and 2nd floors of the house, then open a faucet at the lowest point available in the basement to drain the water standing in the pipes. When no more water drains from the basement faucet you can start work on the valve.

      If you have the opportunity, consider installing hot & cold water shutoff valves (two red handles at upper right in the photo) for the basement bathroom as I did in this project.

  16. Nate July 18, 2018 at 4:08 pm - Reply

    Thanks a bunch Bob! Upon closer inspection, the benevolent previous owner of our house installed shutoff valves for the basement bathroom. I just switched off the cold and the toilet stopped running. Now for the fun part! I was thinking I just needed a fill valve assembly fix, but I tried to shutoff the water to the toilet, and it started squirting pretty good. Now I’m just going to replace the multi-turn with a quarter-turn shutoff valve in addition to replacing the old, cracking balloon float assembly with a new one.

    Thanks for the reply, and for taking the time in general to help people here.

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